7h77's Privacy Policy

7h77.win ("7h77", "we", "us") treats your privacy with the utmost importance. This Privacy Policy ("Policy") explains what personal information we collect, how we use it, and how we keep it secure.

By using 7h77's website, mobile app, or any of our services, you automatically agree to this Privacy Policy. Please read it carefully — if you do not agree, kindly refrain from using the platform.

This Privacy Policy is part of 7h77's Terms and Conditionsand both documents should be read together.

We collect data across several categories. Full details are outlined below:

We collect only the information that is necessary — nothing more. We do not collect data that serves no purpose.

7h77 collects information through several methods. Each method is fully transparent and within your knowledge:

• Directly provided information: Information you provide directly through registration, KYC forms, support tickets, or live chat.
• Automatically collected: Through cookies, log files, and tracking pixels while you use the platform.
• Payment Provider: Limited data shared during transactions via Mobile Banking, Nagad, or Rocket.
• Verification body: Via government databases or third-party verification services during the KYC process.
• Analytics: Anonymous data from analytics tools used to monitor site usage.

7h77 uses your information only for specific, defined purposes. Your data is never used without a clear reason:

• Creating, managing, and verifying accounts.
• Processing deposits and withdrawals.
• Preventing fraud, money laundering, and illegal activity.
• Operating responsible gaming programs.
• Providing customer service and support.
• Complying with legal obligations.
• Improving platform services and delivering a personalized experience.
• Sending promotional offers and newsletters (with your consent).

If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time by contacting our support team.

7h77 never sells your personal information or shares it with third parties for commercial purposes. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Information required to process transactions via Mobile Banking, Nagad, and Rocket.
• KYC Partner: With licensed verification agencies for identity verification.
• Law Enforcement: When required by court order or legal obligation upon request by the relevant authorities.
• Regulatory Authority: For mandatory reporting to the licensing authority.
• Technology Partners: Limited and encrypted data that helps operate the platform.

All parties with whom information is shared are bound by strict confidentiality agreements and are prohibited from disclosing your data to any third party.

Cookies are small data files stored in your browser. 7h77 uses several types of cookies:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Preference cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: Collects anonymous data to understand which sections of the site are used most.
• Security cookies: Used for fraud detection and account protection.

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some platform features to not function properly.

7h77 protects your data using industry-leading technology and best practices. The core pillars of our security framework:

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Passwords are never stored in plain text — bcrypt hashing is used.
• Two-factor authentication (2FA) is available for all accounts.
• Regular security penetration tests are conducted.
• An automated alert system is active for any unusual login or transaction activity.
• Physical security and access controls are maintained at our data centers.

We do not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

• Account data: up to 5 years after account closure (as required by law).
• Transaction records: 7 years (as required by financial regulators).
• KYC documents: 5 years after account closure.
• Cookie Information: Up to 2 years or until the end of a session, depending on the type.
• Support conversations: up to 3 years.

Once the retention period expires, data is securely deleted or anonymized.

You have specific rights over your personal data. 7h77 respects all of these rights:

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 days.

7h77 strictly operates its services for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is carried out at the time of registration.
• Age is verified through the KYC process.
• Any account identified as belonging to a minor is closed immediately.
• If a parent or guardian has any concerns, they can contact our support team at any time.

7h77 uses international service infrastructure. As a result, your data may be processed or stored on servers located outside Bangladesh.

Regardless of where your data is transferred, the protections set out in this Privacy Policy apply at all times. We ensure that:

• Data is always encrypted during international transfers.
• Processors in third countries comply with international data protection standards.
• Data transfer agreements include provisions to protect your rights.

7h77 may update this Privacy Policy when necessary. Any changes will be reflected by an updated date at the top of the page, and significant changes will be communicated via email notice.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform.
• Response time: 24 hours a day, 7 days a week.

Privacy complaints are typically resolved within 30 business days. For urgent security issues, contact us via live chat for faster assistance.